While I do have a background with accounts, I was new to sorting our business accounts and I didn’t feel our previous accountant was giving us very good support. So our franchisor Molly Maid recommended d&t and we are so glad we switched!
d&t came and did two presentations to us, including one about Quickbooks online accounting software, and they were both so useful. d&t have given us so much support, especially with getting us set up and running on Quickbooks. I was completely green about all this but d&t sorted us out. They provided us with lots of useful training sessions, webinars and easy-to-follow quick help sheets. It’s great to know we can always pick up the phone and speak to an actual person for help as well. Every person I have spoken to at d&t has been really helpful, patient and polite – even with all my silly questions!
d&t are also really proactive and efficient and keep us efficient too. They email me with clear reminders and helpful materials to make sure that things are straightforward and we stay on top of things. I know that if I read what they send me and provide what they need, d&t will do their part and take care of things for us.
As a whole, we are really pleased we made the switch to d&t. They are friendly, helpful and supportive and now we are all set up on Quickbooks as a whole it is running really well. I have recommended d&t to other franchisees and would definitely say you should give them a try.
Illana Crabtree – Molly Maid Edenbridge